Contact Us
We read everything that comes in and reply to anything that needs a reply. Corrections get priority — if a bonus figure, a withdrawal limit or a licence detail on this site is wrong, we want to know today rather than at the next quarterly review.
Editorial and corrections
editorial [at] best-online-casino-ireland.radio.fm
Send the page, the specific claim, and where you saw the correct version. A screenshot of the cashier or a link to the operator's terms gets it fixed fastest.
Partnerships
partners [at] best-online-casino-ireland.radio.fm
Operators and networks: we do not sell placement, scores or the removal of criticism. If that is the enquiry, this will be a short conversation.
Readers
hello [at] best-online-casino-ireland.radio.fm
Questions about a casino, a payment method or a term you cannot make sense of. We answer in plain English and we do not need your account details.
Privacy requests
privacy [at] best-online-casino-ireland.radio.fm
GDPR access, correction, erasure or objection requests under our privacy policy. We respond within one month.
What we can help with
- Explaining a bonus term, a wagering calculation or a withdrawal limit you have run into.
- Telling you which regulator licenses a given operator and how to file a complaint with it.
- Correcting anything inaccurate on this site.
- Pointing you at the right support service, in Ireland, free and confidential.
What we cannot help with
- We cannot access your casino account. We have no relationship with any operator's accounts or payments team.
- We cannot recover a balance or reverse a decision. Only the operator, and then its regulator, can do that.
- We cannot lift a self-exclusion. That is deliberate, and we would not if we could.
- We cannot tell you which game will pay. Nobody can. Anyone claiming otherwise is selling something.
Never send us documents. We do not need, want or store identity documents, card numbers, account passwords or verification files. If anyone contacts you claiming to be from this site and asks for those, it is not us — report it and delete the message.
Complaint against an operator?
Start with the operator in writing, keep every screenshot, allow the response window stated in its terms, then escalate to the licensing authority named in its footer. Our resources and regulators page lists which authority covers which of the casinos on this site and what evidence each one expects. If you are unsure which route applies, write to us and we will point you at the right one.
Need support rather than information?
Gamblingcare.ie provides free confidential counselling in Ireland on 1800 936 725, and GamCare runs 24-hour live chat. Neither is connected to any operator or to us. More options are on our responsible gambling page.